Terms & Conditions

Acceptance of Terms

These Terms & Conditions govern your use of the D.O.G. Marketing Systems website and the services we provide. D.O.G. Marketing Systems is operated by Drakes Operations Group LLC.

By accessing our website or engaging our services, you agree to these Terms. If you do not agree, please do not use our website or submit information through our forms. Specific terms for any paid service may be set out in a separate signed service agreement, which will govern in the event of a conflict with these Terms.

Website Use

You may use our website for lawful purposes only. You agree not to misuse the website, interfere with its operation, or attempt to gain unauthorized access to any part of the website, its systems, or data.

We may modify, suspend, or discontinue any part of the website at any time without notice. We are not liable to you or any third party for such changes.

Description of Services

D.O.G. Marketing Systems provides done-for-you systems and services, which may include review generation and reputation management, missed-call recovery, automated lead follow-up, past customer reactivation, website builds, and related automation and integration work.

The specific scope of services for any client is defined in the applicable service agreement or proposal. Nothing on this website constitutes a binding offer or commitment to deliver a specific service at a specific price.

No Guarantee of Specific Results

D.O.G. Marketing Systems does not guarantee any specific results, rankings, leads, reviews, revenue, appointments, or business outcomes. Any benchmarks, examples, or figures shown on our website are illustrative and do not represent a guarantee of performance.

Results depend on many factors outside our control, including your business, lead volume, customer database, market conditions, implementation, and the accuracy and timeliness of information and cooperation you provide.

Client Responsibility and Cooperation

You are responsible for providing accurate and complete information, required account access, approvals, and timely cooperation needed to set up and operate the systems on your behalf.

Delays or failures caused by missing information, denied access, or lack of cooperation may affect the performance, timing, or availability of services. You are responsible for the accuracy of any content, offers, or business information you approve for use.

Third-Party Platforms and Services

Our services may rely on or integrate with third-party platforms and services, which may include Google, Meta, our CRM and automation platform, payment processors such as Stripe, email providers, SMS carriers, phone providers, and other integrations.

We do not control these third-party platforms, and their terms, policies, availability, and pricing are set by the respective providers. Changes, outages, restrictions, or actions taken by third parties may affect our ability to deliver services, and we are not responsible for such events.

Service Availability and Interruptions

We strive to provide reliable services, but availability may be affected by factors outside our control, including third-party platform outages, internet or carrier disruptions, software or API changes, and maintenance.

We are not liable for interruptions, delays, or failures caused by events or providers outside our control.

Intellectual Property and Website Content

The content, design, branding, and materials on this website are owned by or licensed to D.O.G. Marketing Systems and may not be copied, reproduced, or used without our permission, except as necessary to use the website as intended.

Any content, logos, or materials you provide for use in your services remain your property. You grant us the right to use, display, and modify your provided content as needed to deliver the services.

Prohibited Misuse

You agree not to use our website or services for any unlawful, fraudulent, or abusive purpose, or in a way that could damage, disable, or impair the website or services.

Prohibited activity includes attempting to bypass security, submitting false or misleading information, sending unsolicited communications, or using the services to violate any applicable law or third-party rights.

Communications

By providing your contact information, you agree that D.O.G. Marketing Systems may communicate with you by email, phone, SMS, or automated systems regarding your inquiry, services, appointments, follow-ups, and related communications.

SMS Consent

With your consent, we may send you text (SMS) messages related to your inquiry, appointment reminders, follow-ups, or other communications you have requested. Consent to receive SMS messages is not a condition of any purchase.

Message and data rates may apply. Message frequency varies. You may opt out of SMS messages at any time by replying STOP to any message we send. For assistance, you may reply HELP. Carriers are not liable for delayed or undelivered messages.

Client Responsibility for Third-Party Charges

You are responsible for any applicable SMS, email usage, carrier, A2P registration, or third-party platform charges that apply to your account or services when disclosed as part of a service.

D.O.G. Marketing Systems is not responsible for charges imposed by third-party providers, carriers, or platforms, except where expressly agreed in writing.

Billing and Recurring Services

Specific pricing, billing frequency, setup fees, and cancellation terms will be disclosed and agreed to before any paid services begin.

Recurring services may continue until cancelled in accordance with the applicable service agreement. We will not begin paid services or charge you without first disclosing and obtaining agreement to the relevant terms.

Cancellation and Refunds

Cancellation and refund terms are governed by your signed service agreement. In the event of a conflict, the signed service agreement controls.

Limitation of Liability

To the fullest extent permitted by law, D.O.G. Marketing Systems and Drakes Operations Group LLC are not liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, business, or data, arising out of or related to your use of our website or services.

Our total liability for any claim arising out of or related to our services is limited to the amount you paid us for the service giving rise to the claim, if any. Some jurisdictions do not allow certain limitations, so these limits may not apply to you.

Indemnification

You agree to indemnify and hold D.O.G. Marketing Systems and Drakes Operations Group LLC harmless from claims, damages, and expenses arising from your misuse of the website or services, your violation of these Terms, or your infringement of any third-party rights.

Governing Law

These Terms are governed by the laws of the jurisdiction in which Drakes Operations Group LLC operates, without regard to conflict-of-law principles. Any disputes will be resolved in the applicable courts of that jurisdiction.

Changes to These Terms

We may update these Terms from time to time. When we make changes, we will update the “Last Updated” date at the top of this page. Your continued use of our website and services after changes are posted constitutes your acceptance of the updated Terms.

Contact Us

If you have any questions about these Terms, please contact us: