Review Automation
Turn More Happy Customers Into Public Reviews
A happy customer doesn't automatically become a public review. D.O.G. Marketing Systems helps make asking for reviews a consistent process — with automated review requests, a direct Google review path, follow-up reminders, monitoring, and response management.
Plans starting at $179/month. No setup fee.
Customer Review
Google review path
Customer Event
A legitimate customer completes an appropriate interaction with your business — a job, an appointment, a purchase.
Smart Trigger
The system recognizes an appropriate event based on how your business actually operates and serves customers.
Review Request
The customer receives a clear, convenient review request through the configured channel — text and/or email.
Where Reputation Slips
A Great Job Doesn't Automatically Become a Review.
Most local businesses do excellent work — but without a consistent review-request process, many satisfied customers never become public reviews. The experience stays private, and the business's online reputation grows slower than it could.
No Consistent Ask
Happy customers finish the job, but nobody consistently asks them to leave a review.
Friction in the Path
Even when customers want to review, a complicated path makes it easy to give up.
No Follow-Up
A single request is easy to forget. Without reminders, many reviews never happen.
Reviews Go Unanswered
New reviews come in, but without monitoring they may sit without a response.
Reputation Grows Slowly
Inconsistent reviews mean a weaker online reputation and slower trust-building.
Local Visibility Lags
Fewer reviews can mean weaker local-search visibility compared to competitors.
A Managed D.O.G. System
Don't Just Ask for More Reviews.
Build a System That Keeps Asking at the Right Time.
You're not buying a reputation dashboard to figure out on your own. D.O.G. designs and configures a review-generation system around how your business actually serves customers — so asking for reviews becomes a repeatable business process instead of something that depends on remembering.
Built Around Your Customer Events
Different businesses serve customers differently. Depending on how your business operates, the system can be built around appropriate customer events such as:
Not every trigger or integration works for every business. The right setup depends on how your business operates and what systems you already use.
How It Works
One Completed Job. One System Takes It From There.
Once the customer experience is complete, D.O.G. handles the review process — from the first personalized request to follow-up, response, and social proof.
Job Complete
The customer's job, service, appointment, or appropriate customer experience is completed. That's the trigger that starts the review workflow.
Personalized Review Request
The customer receives a thank-you text asking them to share their experience — including a personalized, branded image. The request is scheduled at a strategically selected time rather than fired off the moment the job closes.
Thank you for choosing us! Would you mind sharing your experience?
Did they click?
If they leave a review
Review Received Path
Review Received
The customer follows through and leaves a genuine review.
D.O.G. Responds
The system responds to the review using your business's established information, tone, and brand voice — configured around your business, not a generic robotic template.
Turn It Into Social Proof
The system can turn the new review into a polished Facebook post with an appropriate thank-you that showcases the real review.
Path Back to Your Website
Where configured, the social post can create another path back to your company's website.
If they don't respond
Follow-Up Path
Day 2 — Friendly Follow-Up
If the review link hasn't been clicked, the system follows up two days later with a text and email.
Day 5 — Final Request
One final review request is sent on Day 5.
We Stop.
No endless reminders. No repeatedly bothering the customer. The sequence is deliberately limited.
One customer experience can become a review, a thoughtful response, and new social proof — without your team having to remember every step.
And when the next customer finishes their job, the system starts again.
What's Included
What Review Automation Includes
Every Review Automation plan includes the core review-automation system. Plan differences primarily reflect customer and review-request volume, messaging usage, integrations, and operational complexity.
Automated Review Requests
Automated review requests sent by text and/or email so asking for reviews becomes a consistent process.
Direct Google Review Path
A direct path for legitimate customers to leave a Google review with less friction.
Follow-Up Reminders
Follow-up reminders where appropriate, so a single request isn't the only chance.
Review Monitoring
Monitoring of incoming reviews so new reviews don't go unnoticed.
Review-Response Management
Management of responses to customer reviews to keep engagement consistent.
Reputation Growth
More consistent legitimate reviews that build reputation and can support local-search visibility.
Built Around the Business
The Right Time to Ask Depends on the Business.
There is no single “job complete” moment that works for every company. D.O.G. configures the review process around the point in the customer journey where asking for feedback makes the most sense.
Contractor / Home Service
After the job or service is completed.
Review request
Restaurant / Hospitality
After the customer visit, order, or appropriate guest experience.
Review opportunity
Salon / Appointment Business
After the appointment or service is completed.
Review request
Auto Service
After the vehicle service or repair is completed.
Review request
The trigger changes with the business. The goal stays the same: ask at the right point in the customer experience.
Who We Help
Built for Local Service Businesses
Review Automation can be configured around different customer journeys—from completed jobs and appointments to restaurant visits and auto service. See how D.O.G. builds review systems around the way local businesses actually operate.
Review Automation Pricing
Plans Starting at $179/Month
Review Automation is a managed system built around how your business actually serves customers. Final pricing can vary because different businesses require different systems.
Starting at
No Setup Fee. No Contract.
Your First 12 Days Are Free.
Let D.O.G. show you what the Review Automation system can do for your business before you pay.
You won't be billed until Day 13.
Why Final Pricing Can Vary
Different businesses need different systems. Factors that may affect pricing include:
- Customer and review-request volume
- Number of locations
- Integrations
- Existing database / reactivation requirements
- Workflow complexity
- Management requirements
Not sure what your business needs? Request a free business audit and we'll help you determine what makes sense.
Review Reactivation
Already Have Past Customers? Put Those Relationships Back to Work.
Established businesses often have real past customers who were never asked for a review. D.O.G. offers two related ways to build a more consistent review process — one for future customers, and one for appropriate existing customers.
Review Automation
For customers moving forward.
The review workflow begins after the appropriate completed job, service, appointment, visit, order, or other configured customer event — so today's customers are consistently invited to share their experience.
Review Reactivation
For appropriate real past customers.
D.O.G. can run a controlled outreach campaign to reconnect with eligible past customers already in your database and invite them to share their genuine experience — where customer and contact permissions and applicable communication requirements allow.
Existing Customer Database
Some established businesses already have a legitimate database of past customers.
Organize & Segment
Where appropriate and where permissions and communication requirements allow, eligible contacts can be organized and segmented.
Controlled Review-Request Campaign
A controlled campaign reaches out to eligible past customers with a clear path to leave a genuine review.
Ongoing Review Automation
After the reactivation campaign, ongoing Review Automation handles future customers as they come through the business.
Review Reactivation helps you reconnect with appropriate past customers.
Review Automation helps make sure today's customers don't become tomorrow's missed opportunities.
Not every contact can legally or appropriately be messaged, and Review Reactivation does not promise a specific number of reviews, ratings, or Google rankings.
Online Automation + Real-World Moments
Meet Customers Where the Experience Happens.
Review Automation handles the ongoing customer follow-up. But some businesses also have natural opportunities to ask for reviews while the customer is still physically present — and a well-placed QR review touchpoint can make it easy to share their experience while the interaction is still fresh.
QR touchpoints work alongside the automated review system — not instead of it.
Easy to Access
Customers scan from their own phone without searching for the business online first.
At the Point of Experience
The review opportunity can appear where the customer interaction actually happens — while it's still fresh.
Works With Automation
Physical QR touchpoints complement the ongoing automated review-request system — they don't replace it.
Real-World Example
The Keg on Main — In-Person Review Touchpoint
This is a real D.O.G. implementation. D.O.G. created physical table-tent touchpoints for The Keg on Main that allow guests to scan a QR code from the table for a direct path to leave a review — an in-person touchpoint working alongside the automated system.
Real artwork shown as-is. QR codes are real and have not been recreated or altered. Shown as proof of an in-person review touchpoint — not as a claim of review growth, review counts, or results.
Visit The Keg on MainWhile the automated system continues to handle appropriate post-service review outreach, QR touchpoints give in-person customers another way into the review process.
Reviews & Local Search
Reviews Can Strengthen Your Local Search Presence
Genuine Google reviews can contribute to a stronger local-search presence and give potential customers more information and confidence when evaluating a business. Reviews are an important part of local visibility and reputation — but they are not the only factor.
Local Reputation
A consistent stream of genuine customer reviews helps build a more current picture of the customer experience.
Customer Confidence
Potential customers often use reviews when comparing local businesses and deciding who they feel comfortable contacting.
Google Business Profile
Reviews become part of the business's Google presence and can support the broader local-search strategy alongside an accurate, complete, well-managed profile and website.
Reviews work best as part of a stronger local presence — alongside your Google Business Profile, website, accurate business information, and a consistent customer experience. More reviews do not automatically equal higher rankings, and Review Automation does not guarantee rankings, Map Pack placement, visibility, traffic, leads, or revenue.
The Bigger System
Reviews Work Better as Part of a System
Review Automation is powerful on its own, but it works even better as one part of a broader customer-growth system. A genuine review contributes to reputation; reputation and follow-up contribute to the customer relationship; the relationship contributes to broader business growth.
Done For You
We Build the System. You Run the Business.
Review Automation is a managed D.O.G. system — not software you have to learn and run yourself. D.O.G. handles the setup, workflow configuration, and ongoing review-system management so asking for reviews stays consistent without depending on your memory or your staff's. When your business process changes, the review system can be adjusted to match; you stay focused on serving customers and running the business.
- Review-process planning
- Trigger & workflow configuration
- Review-request setup
- Google review destination setup & connection
- Appropriate follow-up configuration
- Testing before launch
- Ongoing review monitoring
- Ongoing system management & adjustments
Built for Genuine Reviews
Real Customers. Real Experiences. Real Reviews.
D.O.G. Review Automation is designed to help genuine customers share genuine experiences — so more of those real experiences have a chance to become public reviews. The system is not built around fake reviews, purchased reviews, or incentives for positive ratings.
Genuine Customer Requests
Review requests go to legitimate customers who had a real experience with your business.
No Purchased Reviews
D.O.G. does not buy reviews, fabricate reviews, or post reviews posing as customers.
No Pay-for-5-Star Schemes
No discounts, incentives, or rewards offered in exchange for positive ratings or five-star reviews.
No Review Gating
The system does not selectively route only happy customers to Google while filtering unhappy ones away. Requests are not conditioned on positive sentiment.
No review gating, no incentives for positive ratings, no fake or purchased reviews, and no guaranteed review counts, star ratings, or Google rankings — just a consistent system for inviting genuine customer feedback.
Straight Answers
Questions About Review Automation?
Direct answers about how Review Automation works, what it costs, and what it can — and can't — guarantee.
Your Next Step
Let's Build a Stronger Reputation.
Tell us about your business and where you'd like to see more reviews. Tim Drake will review your information and personally follow up with you about what may make sense next.
No pressure. No one-size-fits-all pitch. Just a conversation about what your business actually needs.