Privacy Policy

Introduction

This Privacy Policy explains how D.O.G. Marketing Systems, operated by Drakes Operations Group LLC, collects, uses, stores, and shares information when you visit our website, submit forms, request a free business audit, book a call, use our AI chat widget, communicate with us by email or phone, or interact with our automated systems.

By using our website and services, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or submit information through our forms.

Information We Collect

We may collect the following types of information when you interact with our website and services:

Contact and form information

When you submit a form, request a free business audit, book a call, or otherwise contact us, we may collect your name, business name, email address, phone number, website URL, industry or type of business, and any other information you choose to provide in your form responses or message.

AI chat and website form information

Information you submit through our AI chat widget or any website form may be collected and reviewed by our team to respond to your inquiry, provide our services, or improve our systems.

Communications information

When you communicate with us by email, phone, text message, or through our chat widget, we may keep a record of those communications so we can respond to your request and provide support.

Usage and device information

We may collect information about how you use our website, such as pages visited, referring websites, browser type, and general location information derived from your IP address. This information is used to operate and improve our website.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide information you request
• Provide and operate our services on your behalf
• Schedule calls and appointments you request
• Send communications you have requested, including follow-up messages and reminders
• Operate, maintain, and improve our website and automated systems
• Manage customer and prospect relationships
• Analyze and improve the performance and effectiveness of our website and services
• Comply with applicable legal obligations

Cookies, Analytics, and Similar Technologies

Our website may use cookies and similar technologies to operate the site, remember your preferences, and understand how visitors use our site. We may use analytics and related website technologies to collect aggregated usage information such as pages viewed and general device or location data.

You can manage or disable cookies through your browser settings. Disabling certain cookies may affect the functionality of some features of our website.

Third-Party Service Providers

We use third-party service providers to help operate our website and deliver our services. These providers may process information on our behalf, including for our customer relationship management (CRM), communications, payments, email, SMS, analytics, and automation systems.

These providers are engaged to perform services for us and are expected to handle information consistent with this Privacy Policy and applicable law. They do not own the information they process on our behalf, and their use of information is limited to providing the services we have engaged them to perform.

Data Retention

We retain information for as long as necessary to fulfill the purposes described in this Privacy Policy, to comply with our legal obligations, to resolve disputes, and to enforce our agreements. The length of retention depends on the type of information, the purpose for which it was collected, and applicable legal requirements.

Security

We take reasonable measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of any information.

Your Rights

You may have certain rights regarding your personal information, which may include the right to request access to, a copy of, correction of, or deletion of your personal information. You may also have the right to object to or restrict certain processing of your information.

To exercise any of these rights, or to ask a question about your information, please contact us using the contact details provided at the end of this Privacy Policy. We will respond to your request in accordance with applicable law.

Email Communications

We may send you email communications in response to your requests or that you have opted into. If you receive marketing emails from us, you may unsubscribe by clicking the unsubscribe link included in those emails or by contacting us directly. After unsubscribing, we will process your request and remove you from our marketing email list.

SMS Communications

With your consent, we may send you text (SMS) messages related to your inquiry, appointment reminders, follow-ups, or other communications you have requested. Message and data rates may apply.

Consent to receive SMS messages is not a condition of any purchase. You may opt out of SMS messages at any time by replying STOP to any message we send. For assistance, you may reply HELP. Message frequency varies. Carriers are not liable for delayed or undelivered messages.

Mobile Information

Mobile information will not be sold or shared with third parties or affiliates for their own marketing or promotional purposes.

Children's Privacy

Our website and services are not directed to children under the age of 13, and we do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can take appropriate steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about this Privacy Policy or our practices regarding your information, please contact us: